Our team is always happy to listen to your needs and opinions!
Therefore, we will reply to your email within 2 working days.
Any questions related to sales:
Email us at [email protected]
Any questions related to marketing and collaborations:
Email us at [email protected]
We support 30-day returns and exchanges without reason. In order to quickly solve your problem, you can submit a return and exchange application through the form below.
Note:
If there is a problem with the product quality, we provide free returns and exchanges, and we will bear the shipping costs.
If there is no issue with the product quality, you have to pay for shipping costs, and ensure there are no obvious signs of usage or damage to the product.
Return & Exchange Form
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Customer service
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Business Inquiry
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Company Information
The website is operated by Kactoily, registered under Actol (Shenzhen) Technology Co., Ltd., located at 2409H12, Huarong Building, No. 178 Mintian Road, Shenzhen, Guangdong, China, and is supported by BLUE STAR TRADING LIMITED, registered at Room C, 6/F, World Trust Tower, 50 Stanley Street, Central, Hong Kong, for payment processing and compliance purposes.