Our team is always happy to listen to your needs and opinions!
Therefore, we will reply to your email within 2 working days.
Any questions related to sales:
Email us at services@kactoily.com
Any questions related to marketing and collaborations:
Email us at business@kactoily.com
We support 30-day returns and exchanges without reason. In order to quickly solve your problem, you can submit a return and exchange application through the form below.
Note:
If there is a problem with the product quality, we provide free returns and exchanges, and we will bear the shipping costs.
If there is no issue with the product quality, you have to pay for shipping costs, and ensure there are no obvious signs of usage or damage to the product.
Return & Exchange Form
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Customer service
services@kactoily.com -
Business Inquiry
business@kactoily.com -
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Company Information
The website is jointly operated by Actol (Shenzhen) Technology Co., Ltd., registered at 2409H12, Huarong Building, No. 178 Mintian Road, Shenzhen, Guangdong, China, and TELOS TRADING LIMITED, registered at 134 Corfield St, London, England, E2 0DS, for payment processing and related services.The website is operated under the applicable laws of the United Kingdom.